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Case study: Bringing transparent solutions and member affordability to life

Briefing

The challenge

One of our big national health care clients wanted to lower pharmacy costs and gain more visibility to help themself and their members better manage their benefits. With our guidance, they decided to adopt two solutions to support their goals: point-of-sale (POS) rebates and CVS Caremark TrueCost®.

POS rebates: More savings for members

The client implemented point-of-sale rebates.

How it works

POS rebates pass along up to 100 percent of rebate dollars to members based on what their plan offers and where they are in meeting their deductible.

The advantages

  • Helps members pay less at the pharmacy
  • Increases member satisfaction
  • Improves medication adherence
  • Leads to better health outcomes

TrueCost: Offering deeper transparency into what drugs really cost

But the client didn’t stop there. They wanted more transparency into what drugs actually cost. So, they became an early adopter of TrueCost.

How it works

The TrueCost pricing model removes cross-subsidization – where losses on brand-name drugs are offset by profits on generics – and makes sure pharmacies are paid appropriately.

The advantages

  • Provides greater visibility with acquisition-cost based pricing guarantees to guide strategic decision-making
  • Delivers financial predictability via drug-level, multi-year net cost guarantees across all drugs
  • Strengthens the value of members’ pharmacy benefits by removing the incentive to shop around

Overall pharmacy benefit results

  • 94% member satisfaction
  • 10/10 client satisfaction

The big picture

Reducing costs and providing transparency are top priorities for many clients. POS rebates are great tools for managing expenses. And the TrueCost pricing model is more transparent for clients, more predictable for members and more financially viable for pharmacies.

To learn more about our transparency goals and the importance of transparency in pharmacy benefit management, read our latest report.

Interested in lowering pharmacy costs and understanding them better? Contact us today.