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Solutions and support for your clients, all in one place

Large black text reading ‘98%’ with smaller black text below stating ‘client satisfaction overall.’ Two bold red lines are drawn underneath for emphasis on a white background.

Trusted partners, custom value

Your search for a pharmacy benefit manager (PBM) partner can be an easy one. We’re leading the industry in transparency, innovation and tailored cost management solutions. And it’s backed by our dedicated, trusted teams who support you behind the scenes and advocate for your clients so you can focus on your day to day. With 98% client satisfaction,1 you can choose with confidence.

Better health, better connections, bigger savings

Seamless client experience powered by transparency

From onboarding to continuous account support, your clients have access to dashboards and real-time reports with open data and auditability, so they always have a clear view into pricing, rebates and member benefit usage. We partner with you to identify trends and cost-savings opportunities that deliver added value.

Together, these resources empower your clients to be confident about the benefits they offer members and the services we provide to them.

Keeping your clients one step ahead

Our size and scale allow us to take bold action and drive marketplace competition. We were the first PBM to use formulary exclusions and the first to remove Humira® and replace it with a biosimilar for a $0 copay. And we offer flexible, customizable plans to help save your clients money and keep members happy.

We advocate to preserve your clients’ ability to offer quality, affordable prescription drug benefits. We’re committed to keeping you updated on what’s coming next and protecting your clients’ interests.

Integration that works better together

CVS Caremark’s integration with CVS Health® means your clients gain more savings and impact when they work together. Connectivity and continuous feedback across programs give a full picture of each member — allowing us to send personalized medication reminders, updates and clinical messages that increase adherence and build trust.

Our model leads to better health outcomes for members, with no hidden or extra costs for your clients.

Integrated model that lowers client costs

up to $115

savings per member, per month2

up to 48%

savings on overall pharmacy benefit spend2

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  • 1 Full Year 2024 Overall Client Satisfaction with CVS Caremark for total book of business - Top-Three Box (Percent Satisfied or better on a five point scale) = ​​98%. P1013960223

  • 2 CVS Health Analytics, 2024. CVS Health Q4 2024 commercial cohort that have implemented Advanced Control Specialty Formulary (ACSF) (>95% of plan lives), Exclusive Specialty (>95% of plan lives) and Standard Specialty Guideline Management (SGM) (>95% of activity in standard criteria), January-December 2024. Savings consider prior authorization, formulary and quantity limit outcomes with 0.5% pricing discount for Exclusive Specialty and full rebate yield attributed to ACSF. PrudentRx savings are actual outcomes for clients with adoption on or prior to Jan. 1, 2024, and >70% members eligible and used as a proxy for clients that currently do not have adoption. Total program savings represents commercial clients with adoption. All data sharing complies with applicable law, our information firewall and any applicable contractual limitations. Savings projections are based on CVS Caremark data. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors. Client-specific modeling available upon request. P1018231025

This document contains references to brand-name prescription drugs that are trademarks or registered trademarks of pharmaceutical manufacturers not affiliated with CVS Health.