Better adherence is better for business
Because healthier members mean less spend. So we’re reinventing pharmacy with more ways your members can get on, stay on and manage the medications they need to stay healthier.
Access healthier members
Members like Ellen stay healthier with more access, so they can get medication wherever, whenever and however it works for them.
[Visual cue] Music– upbeat, bright and emotive. Open on Ellen, a CVS Caremark member, being interviewed at home. Text on-screen scrolls through: “Making confidence — freedom — access the center of Ellen’s story.”
VO from Ellen: “All of my productivity comes from being healthy.”
[Visual cue] Ellen plays tennis outdoors.
VO from narrator: “CVS Caremark makes sure Ellen has the medication she needs to stay on top of her game.”
[Visual cue] A box is delivered to Ellen’s home.
Text on-screen reads: “Prescription delivery options.”
[Visual cue] Ellen is playing tennis, returning a serve. Visuals then switch to being interviewed at home and going through her day: making coffee, working and checking on her prescription refills.
VO from Ellen: "It’s a great feeling to know that I don't have to worry about the timing of things or running out of a prescription, that it’s all handled behind the scenes. I have confidence that wherever I go, I don't have to worry about it."
[Visual cue] Image fades into CVS heart and logo with text on-screen: “More care in every story.”
94% of members value choice in how they get Rx
Choice of 64,000 pharmacies
98% of rural members are within 15 miles
of a network pharmacy90% of prior authorizations resolved in 24 hours
44% of our network pharmacies are independents
How we meet your members’ needs
Convenient access
Members can choose medication pickup from more than 64,000 national-chain and independent pharmacies, including CVS® and non CVS, along with delivery options. And with digital tools, they can choose when, where and how they interact.
Seamless access
We give you the choice to include more drug options so members get started on therapies faster. We’re expanding medication dispensing by physicians, nurse practitioners and hospitals and through Oak Street Health® now part of CVS Health®. Plus, members get tools to manage benefits and view order status and accurate costs, making it easier for them to stay adherent.
Faster to start therapies
Our electronic prior authorization (ePA) process enables faster approvals and keeps clinical integrity. Making decisions based on existing member information means over 40% of ePAs are auto-approved within 1 hour. We keep members informed and can proactively notify when a ePA is expiring, a new Rx is needed or benefits change. All to avoid delays in therapies.
“All my productivity comes from being healthy”
Ellen, a CVS Caremark® member
What’s new in the pharmacy benefits world?
Find out what’s new and next so you can stay on top of what you need to keep members healthier and reach your goals.
Get in touch
Let us know if you want to learn about giving your members more access to the medications that keep them healthier.