Unmatched outreach and engagement
We’re able to deliver measurable improvements in adherence, preventive interventions, and chronic disease management. How? Our integrated, nationwide ecosystem connects pharmacy and clinical care with data-driven outreach. That means lower costs for all — because healthier members are your best asset.
More ways to engage members in their health
Care management programs
Programs are tailored to target specific chronic conditions, and include additional benefits like nutrition coaching and diagnostic reminders to help prevent illness.
Data-driven personalization
Collaborating with clients allows us to utilize rich data and logic to identify plan members that can benefit most from custom programs and interventions.
Multi-channel outreach
Encouraging and engaging members in their care helps improve outcomes. So we create more opportunities for in-person and digital support, including by text, email and phone.
Hear from our Chief Medical Officer
0:03 I've been in healthcare as a physician for more than 30 years, and honestly, I've seen where the healthcare system has succeeded and where it sometimes fails.
0:12 One thing I'm really proud of is how CVS Caremark strives to help each of our 88 million members on their health journey.
0:20 We fight for our clients.
0:22 We fight for our members to make sure they have the best possible price of their medications.
0:27 And price is really important because affordability is a barrier that really prevents a lot of individuals from getting the medical care that they need.
0:36 We also consider the holistic health of each person and their unique needs.
0:41 And So what we do is we take a look at data and analytics to identify those social determinants of health, which are sort of non medical factors that prevent people from being able to access to healthcare that they need.
0:55 This helps us also reduce inequities in the healthcare system.
0:59 So here's an example, CVS Health's Project Health initiative.
1:03 In 2024, more than 62,000 people were screened during Project Health events, which is where we bring the healthcare screening to the individuals and we identify important issues and help to link people to the healthcare that they need.
1:20 Nearly 70% of people who participated in these events either agreed or strongly agreed that Project Health increase their knowledge of how to manage their chronic disease.
1:32 And then on top of this, we offer local, individualized support for things like home health care, primary care, preventive screenings, nutritional programs, education, and so much more.
1:43 CVS Caremark has done more to improve access and affordability to medications through a couple of initiatives, our Red Oak initiative, which improved access to generic drugs, and we were also the first PBM to have a biosimilar strategy, but we're not done yet.
2:00 CVS Caremark will continue to make a positive impact on our communities and help our members achieve their optimal health.
Real impact, real results
~$1,756
per member, per year savings on diabetes prescriptions*
~$10K
in annual medical savings for each member that adheres to their medication*
Discover more programs and solutions
Weight management
Our best-in-class, integrated program combines clinical and behavioral benefits for effective results, with or without medication.
Diabetes & deprescribing
Achieving and maintaining a healthy weight may make it possible for providers to adjust or deprescribe weight-loss medications.
What’s new in the pharmacy benefits world?
Find out what’s new and next so you can stay on top of what you need to keep members healthier and reach your goals.
Get in touch
Let us know if you want to learn more about giving your members more access to the medications that keep them healthier.
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*FOR ~$1,756 PER MEMBER, PER YEAR SAVINGS ON DIABETES PRESCRIPTIONS SOURCE: CVS Healthspire Analysis, 2025, using non-restricted DeRx clients' pharmacy claims data.
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*FOR ~$10K IN ANNUAL MEDICAL SAVINGS FOR EACH MEMBER THAT ADHERES TO THEIR MEDICATION SOURCE: Caremark pharmacy claims data. 1. Optimal adherence measured as percentage of members with proportion of days covered greater than or equal to 80%. 2. Caremark book of business continuously enrolled in Pharmacy Advisor Support in 2023 and 2024. 3. Caremark book of business continuously enrolled in Pharmacy Advisor Counseling Retail All Channels or All Channels in 2023 and 2024. 4. Pharmacy Care Economic Model, which is based on peer-reviewed medical literature and other public, transparent data. Actual savings will vary by condition and member.
