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Point solutions: Supporting health and wellness in a “new normal”


Since the COVID-19 pandemic began, a staggering 65 percent of Americans aged 18 to 24 have had concerns about their own mental health or that of household members. Supporting the mental health of plan members is a crucial priority for employers — but doing so with many still remote can be a challenge. Digital tools can help. For payors, health care point solutions can help improve workforce productivity, satisfaction and overall well-being while many of us continue to adjust to the new normal.

However, with so many options on the market, it can be challenging to identify trusted solutions that best meet the needs of members.

At CVS Health, we have created a rigorous vendor evaluation and selection process that starts with identifying the specific areas of health and well-being that meet the clinical and cost management priorities of CVS Caremark clients, and where vendor point solutions are most likely to have a positive impact. Each selected solution then undergoes a rigorous clinical, data security and business evaluation, which includes testing of the end-to-end consumer experience by a team of CVS Health clinicians.

Over the past year, we've expanded our portfolio with the addition of seven new vendors that have completed the evaluation process and are available through Point Solutions Management – our full-service offering that enables CVS Caremark pharmacy benefit management (PBM) clients to simplify contracting, secure vendor's lowest price and monitor ongoing performance of third-party health care point solutions.


In total, CVS Health Point Solutions Management offers clients (and their members) access to 11 vendors:

Carrum Health

A value-based Center of Excellence platform that helps reduce plan sponsors’ surgical spend by over 45 percent through delivering quality care at upfront bundled prices.


Personalized digital program based on cognitive behavioral therapy for reducing worry and anxiety.

Hello Heart

Helps members understand and improve their heart health. It offers a U.S. Food and Drug Administration-cleared blood pressure monitor coupled with an app that tracks blood pressure readings, weight and physical activity, alerts for out-of-range hypertension and has patient-enabled medication adherence reminders.

Hinge Health

A coach-led digital program for members with musculoskeletal conditions such as chronic back or joint pain. Hinge Health combines wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education to reduce chronic pain, opioid use and surgeries.


Progyny’s fertility solution provides a positive member experience, cost efficiencies and greater success rates for members.


Innovative specialty cost management strategy and best-in-class member experience to optimize savings from manufacturer copay cards and reduce plan and member costs.


Evidence-based behavioral health and clinical support platform for working parents, caregivers and their families. A global solution with the depth and breadth of content across the person, the family and the workplace.


A fully automated mobile and desktop app that uses cognitive behavioral therapy (CBT) to help plan members dealing with poor sleep. CBT is meant to assist members in changing unhelpful behaviors, improving emotional regulation and developing personal coping strategies that target specific problems.


A caregiver support solution that guides families through the complexities of educational, financial, social, health and legal demands related to caring for a loved one, no matter the age, stage or concern. With a digital platform and team of expert advisors, Torchlight helps reduce stress and enhance caregiving outcomes.

Weight Watchers Reimagined

Digital weight loss and wellness program based on nutritional and behavioral science for weight management, through coaching, community, customized food plans and tools to log food, activity and sleep.

Wondr Health

A digital behavior change program clinically proven to improve physical and emotional health to prevent and reduce the impact of weight-related chronic conditions. Wondr teaches members practical mind/body skills to lose weight, sleep better and move more.

As people look for ways to not only survive, but also thrive, in our “new normal,” demand for such point solutions will likely continue to increase.


We will keep expanding Point Solutions Management to meet growing client and member needs, including weight loss, women's health, metabolic health, mental health and other categories that help to address social determinants of health.

Read more about Point Solutions Management or request more information about vendors offered through the program.

Originally published on March 15, 2020 and updated with new vendors on March 1, 2022. This content was first published on LinkedIn.


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