Here's how we add more care in every story
Access
To make sure nothing stands in the way of getting needed medication, we streamline processes and provide flexible and convenient pick-up and delivery options.
Affordability
We work with clients to design plan options that work for them. As for providers and members, we help them make more informed decisions to help keep pharmacy costs down.
Transparency
We give you the information you need to help you make more strategic decisions about your pharmacy benefit plans.
Personalization
We help clients find the best solutions for their needs. In turn, that helps their members get the right support to manage their health.
Watch how we help members get the most from their benefits
Rodney got help right away to replace his device
Our CVS Caremark customer care reps help members stay on track with personal support.
Speaker 1:
Making personal support the center of Rodney's story, when a CVS Caremark customer care rep helped him get back to giving back with a new glucose monitor.
Speaker 2:
When I knew that the representative was listening, I felt at ease, like a burden was being lifted. Now I can get what I need. It's an exhilarating feeling that they really care. That's what this is all about--helping somebody else along the way.
Affordable medication is part of Tricia’s plan
Members like Tricia save on prescriptions just by being members. Because savings are built in to our plans, automatically.
Speaker 1:
Making affordability the center of Tricia's family story.
Speaker 2:
I can't say enough good things about CVS Caremark in terms of affordability. There's eight of us, six kids. In our family, we have well over 50 medications.
Speaker 1:
Since savings are built into our plans, there's a whole lot more for the whole family.
Speaker 2:
With a big family like mine and with all the conditions, I would never want to switch anywhere else. It's been extremely affordable for us.
Together, we can write a better future in health care
A new prescription can be a lifestyle change (even if it’s for the better), but paying for it shouldn’t be. We work behind the scenes to help lower costs for everyone, without compromising on experience.
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8.8% decrease
in all-cause hospitalizations,* thanks to health management support
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29.3% reduction
in out-of-pocket member costs* for 30-day supply prescriptions
Join us — better chapters are still ahead
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Reach out
What goals do you have? We’d love to hear them and offer a way that we can help you achieve them.
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*FOR 8.8% DECREASE IN ALL-CAUSE HOSPITALIZATIONS CONTEXT AND SOURCE: With ongoing support to manage conditions, members see better adherence, slower disease progression and an 8.5% reduction in avoidable hospital visits. Source: CVS Health® Analytics, 2021. Data pulled from full year&2020 and&full year&2021.
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*FOR 29.3% DECREASE IN OUT-OF-POCKET MEMBER COSTS CONTEXT AND SOURCE: Average out-of-pocket costs for members decrease from $11.38 to $7.26 from 2016-2023. Source: CVS Caremark® Analytics, 2023.All data sharing complies with applicable law, our information firewall and any applicable contractual limitations. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors.
